Surrey and Sussex
healthcare
NHS Trust
Text with Dynamic Background
Cerner Integration
Case Study

Integrating with an EPR

  • Cerner Millennium as existing Electronic Patient Record (EPR) system at East Surrey Hospital site.

  • Multiple referring sites including Crawley, Horsham, Caterham Dene, Queen Victoria Hospital.

  • Currently serving approximately 3,000 referrals a month.

  • Virtual fracture clinic currently running on Cerner Millennium EPR with manual population of information into Cerner Millennium from external sites as part of ‘Cerner-First’ strategy.

  • Fracture clinic care delivered solely at East Surrey site.

Challenges

  • Multiple stakeholder environment with regional workflows spanning multiple systems and processes, with high referral volumes from a large catchment area.

  • Impact of Covid-19 and social distancing measures reducing face-to-face clinic capacity.

  • Highly complex and frequently evolving clinical pathways and workflows.

  • Multiple vendor systems utilised at different sites resulting in high administrative burden for clinicians.

Acknowledgements

We would like to take the opportunity to thank everyone involved in the rapid delivery of this EPR integration project. We would like to especially thank the following:

SASH Integration Team

Krzysztof Maik - Integration Interoperability Manager Olugbenga Oyeneye - EPR Developer Shweta Juneja - QA Testing

Sussex Community Integration Team

Ivor Dias - Integration Lead

SASH Informatics Team

Bhavna Sapat - EPR Programme Manager

Tony Newman-Sanders - Chief Clinical Information Officer

SASH Management Team

Angela Stevenson - Chief Operating Officer

Osama Nooh - Service Manager SASH Clinical Team

Murali Bhatt - Fracture Clinic Clinical Lead

Tamsin Clake - Virtual Fracture Clinic Lead

Independent Expert

Richard Bell - Cerner Integration Specialist (provided by Open Medical)

Integration timeline

Approval to proceed received. Day -6 Day -5 Day -4 Day -3 Day -2 Day -1 Day 0 Day 1 Day 2 Day 4 Day 5 Day 6 Day 7 Richard Bell provided with documentation for honorary trustcontract, documents returned same day. Richard Bell honorary contract received. Richard Bell network access form submitted. Encryption key and IP addresses sent. Pass through interface agreed. Firewall changes raised. Connection established. 1st Draft Technical Specifications submitted, amendedspecifications sent at COP. Second port connection opened, A19 QRY interface finalisedand QA completed. Transferred from TEST to LIVE. Address display issueidentified and corrected. Final QA completed in LIVE environment. Testing pages provided to SASH team. Technical discussion started, review of documentation,advised current Cerner code freeze. PREPARATION WEEK 1 WEEK 2 1st Week Summary Secure connection established with messages bi-directional HL7 message exchange.Parsing of messages is confirmed on OM side including the address formatting from Cerner as well as the PDF serialisation for the MDMs. Awaiting opening of 2nd socket TIE02 and TIE01 sockets.

Project outline

To provide a single-unified referral platform for the safe and effective delivery of a Virtual Fracture Clinic to the population served by Surrey and Sussex Healthcare NHS Trust.

Platform Choice

Open Medical’s Pathpoint VFC system was chosen as ‘Best-of-Breed’ system.

Integration

Integration with Cerner Millennium EPR System preferred to allow all clinicians to access clinical information from within the EPR at the East Surrey site.

Project duration

Technical Time: 7 working days

(23rd November to 1st December inclusive)

Quality Assurance: 1 working day

Total Time: 8 working days

Integration

All integration work was conducted using standard Cerner Millennium interfaces as outlined below. No complex transformations were required.

Interfaces

A19 QRY

To allow demographic return from Millenium into Pathpoint VFC whilst minimising demographic transfer not relevant to Pathpoint eTrauma.

MDM

To allow return of medical documents into Cerner Millennium.

Connection

SSL/TLS encryption protocol with asymmetric key.

Results

Accessibility

Cloud technology allows access fromany site within the organisation and beyond.

Governance

Highly structured data capture allows actionable insights for service improvement.

Productivity

Bespoke workflows reduce administrative burden.

Availability

Integration with National Personal Demographic Service (PDS).

A patient record automatically sent from Pathpoint to Cerner