Driving healthcare innovation: our research team
Our research team ensures every solution we deliver is rooted in evidence.
We break down complex clinical pathways into digestible data and derive actionable insights. We conduct focus group discussions with clinicians and patients to ensure our solutions meet the needs of those who use them. We help healthcare organisations understand their performance, plan for the future, and deliver more equitable, sustainable care (check out our sustainability work!).
And we share what we learn.
From national and international conferences to abstracts, lay summaries, and posters, we make sure our insights reach a wider audience to inspire change on a greater scale. Whether we’re supporting clients, collaborating on research grants, or working with internal teams, we’re committed to the highest ethical and governance standards, always staying compliant with legislation and guidance such as GDPR, The Declaration of Helsinki, and HRA guidance.
Our research projects
Accuracy Testing of Patient-Reported Outcome Measure Results on Pathpoint®
With the National Institute for Health and Care Research (NIHR) i4i FAST
We assessed the accuracy and validity of the patient-reported outcome measures (PROMs) calculations incorporated into the Pathpoint engine.
Introducing a Skin Community Diagnostic Centre (CDC) Model of Teledermatology in 8 CDCs and 3 NHS Trusts
With the NHS Cancer Programme and support of the Small Business Research Initiative (SBRI) Healthcare
We scaled and evaluated interoperable cloud clinical pathway management solutions to optimise referral, triage and diagnostic workflows in skin cancer pathways.
RISE-UP: Research for Improved Surgical Experience for Under-served Populations
With NIHR Research Delivery Network (RDN)
Optimising preoperative assessment to deliver better surgical outcomes and improved patient experience for underserved populations.
Peer-reviewed publications
Patient cost analysis of a community-based teledermatology service versus conventional outpatient appointments in East Kent: a retrospective study through a societal lens to reduce health inequalities
Skin lesions made easy: a case study on using participatory approaches to include patients, clinicians, and members of the public to improve dermatology referrals
The effect of COVID-19 on a Major Trauma Network. An analysis of mechanism of injury pattern, referral load and operative case-mix
Improving the quality of trauma meetings by implementation of a modern trauma management platform
Posters we’ve presented
Presented at the 25th European Federation of National Associations of Orthopaedics and Traumatology Congress
Presented at the Association of Aneasthetists’ Winter Scientific Meeting 2025
Presented at the Value-based Healthcare Conference 2023 in the Kingdom of Saudi Arabia
Presented at the CRUK Cancer Research UK's Early Diagnosis Conference 2024
Patient and Public Involvement (PPI)
Our approach is built around three key elements:
Applying the involve principle
- ensuring meaningful collaboration with PPI participants
Recruiting a dedicated committee of patients and members of the public
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to be involved throughout the research cycle
Prioritising participants' availability and preferences
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when organising meetings and gathering feedback
PPI plays an important role in shaping product development, data analysis, and the creation of patient-facing materials.
Our PPI participants tell us what is important to them, what they expect from digital health products, and how they interpret the results of our research. We believe their insights contribute to the wider adoption and accessibility of our work, ensuring they are both relevant, legible, and impactful.
PPI participants were instrumental in the success of a project we conducted involving Community Diagnostic Centres. Their input shaped the design of patient-facing materials, with 90% of their feedback incorporated into the final product.
